Welcome to
Clear Lake City
Water Authority!
We have provided water, sewer, and drainage services to the Clear Lake area since 1963. CLCWA strives to provide customers with: Excellent Customer Service, Superior Water Quality, and Environmental Protection.
Clear Lake City Water Authority
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900 Bay Area Blvd.
Houston, TX 77058
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281-488-1164
ANOUNCEMENTS
Water and Sewer Rate Increase:
Your water and sewer rates increased effective November 1, 2022. For more information, please visit the "Rate Breakdown" page (link under "Information" tab).
New Payment Portal:
CLCWA has upgraded online payment services as of October 1, 2022. The new billing system is now available at the link above "PAY WATER BILL". The previous service has been deactivated. Your bill has been updated with your new account number please visit the new portal at the link above to register and set up payment services.
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Please review the attached Billing Update Letter for a brief overview explaining the change.
GENERAL NOTICES
Safety Notice:
Utility workers should never enter your home for water or wastewater service.
Payment Options:
If you wish to make a payment we encourage you to use the following methods:
1. Online payment. Please use www.clcwa.org and select "Pay Water Bill" or “Pay Property Tax” at the top of the Home Page.
2. Mail in a payment.
3. In person. Credit cards are now accepted in person at the Office during normal business hours (fees will apply). When dropping off a payment, please use a payment envelope located at the drop off locations in the parking lot payment box or mail/payment slot to the far right of our front door. We request that you do not drop cash in our payment box or door slot.
Setting Up New Service:
Applications for new water service or to set up automatic debit payments are on our website under the “Customer Service” tab above or available on the front porch of our main office and can be dropped in the mail slot. Please include a copy of your driver’s license and deposit. Customer Service can be reached at 281-488-1164 or email at customerservice@clcwa.org.
Public Information Requests:
Requests for public information may be delivered in writing as follows: (Identify the request with an appropriate title, description, and detail, so CLCWA may accurately identify the request and locate the information requested)
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In person at 900 Bay Area Blvd., Houston, Texas 77058;
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by mail at 900 Bay Area Blvd., Houston, Texas 77058; or
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by email at PR@clcwa.org.
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UPDATES
SOCIAL MEDIA: UPDATE
If you do not have access to social media, a copy of the most recent post is included below.
BOARD MEETINGS:
Please see the posted agenda for participation details. The next scheduled board meeting will be held in Regular Session on Thursday, May 9, 2024 at 7:00pm. The following scheduled board meeting will be held in Regular Session on Thursday, June 13, 2024 at 7:00pm.
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**UPDATE: Please see the agenda posted on the Board Information tab under the Information heading for updated meeting attendance information or follow link provided here.
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Due to COVID-19 meetings are held in person and by video conference.**
EXPLORATION GREEN UPDATES:
PHASE 1, 2, 3A, 3B, and 4 - HAVE BEEN COMPLETED
Phases 1, 2, 3A, 3B, and 4 have been completed and are open to the public.
To give newly planted native grass the best chance to grow, please stay on the trails and off the grass areas.
Mowing has started on Phase 1, Phase 3A and Phase 4.
Dead tree and invasive plant removal has started.
PHASE 5 - 96% COMPLETE
Turf establishment is pending. To give newly planted native grass the best chance to grow, please stay on the trails and off the grass areas. Additional erosion control measures are being implemented March-April of 2024. The Phase 5 section borders between Seahorse Dr, Bay Area Blvd, Seakale Ln, Neptune Ln and Gunwale.
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Please be extra cautious when any construction vehicles are working in Phase 5 and do not enter.
For more information please visit the Exploration Green Detention Facility page using the link above
AREA SUPPORT
Flooding?
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If you have experienced flooding, please see http://www.clcwa.org/educational/stormwater-flooding for reporting this matter. This information is helpfule to evaluate trends in the area and investigate issues.
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Please help us by clearing any leaves, pine needles, trash, and other debri from the storm sewer inlets, street drains, and gutters. Keeping thes area clear will help drain streets faster.
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How you can help.
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Please do not put trash cans, bags, or other debri on top of meter boxes. It interferes with the signal transmitting meter reads and can damage the equipment.
Clear Lake City Water Authority
900 Bay Area Blvd.
Houston, TX 77058
281-488-1164
Operating Hours
Come Visit
Mon - Fri: 8:00am - 4:30pm
Sat and Sun: Closed
For questions about your water bill or taxes, please call our main line during normal operating hours, indicated above.
For water or sewer emergencies, please call our
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24-hour Emergency Answering Service
Available 24 hours a day, 365 days a year, after hours and holidays through our main line at 281-488-1164
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**Please note the 24-hour answering service is unable to answer billing or tax questions. It is available to dispatch a CLCWA employee in the case of a water or sewer emergency.
CLCWA HISTORY
The Authority was created by House Bill 1003, 58th Legislature of Texas, Regular Session, on May 6, 1963 (compiled as 8280-280, Texas Revised Civil Statutes). The Authority was created to provide, operate, and maintain waterworks systems, sanitary sewer systems, storm sewer systems, and drainage facilities to serve land within its boundaries. The Authority operates under the authority of the Texas Constitution, Texas Revised Civil Statutes, Article 8280-280 and Chapters 49 and 51 of the Texas Water Code, as amended.
Contact CLCWA
900 Bay Area Blvd, Houston, TX 77058, USA
Phone: 281-488-1164
Fax: 281-488-3400
